FREQUENTLY ASKED QUESTIONS
HOW DO I DOWNLOAD MY FILES AFTER PURCHASE?
Once payment is processed you can instantly download your zip file in two ways:
No, Morgan Day Designs website consists of digital content, and nothing will be shipped.
LICENSE
DOES MDD DESIGNS COME WITH COMMERCIAL LICENSE?
Yes, each design comes with a license for personal and commercial use. If you are a member of MDD Insiders, you are able to use those elements to create designs to sell digitally or on physical products.
CAN I USE MDD FILES FOR EMBROIDERY?
Yes, if you know how to digitize a file you are more than welcome to use my files for embroidery, but if you plan to use them to sell for profit then you can only use them on physical products. If you are a member of MDD Insiders, you are able to use those elements to create designs to sell digitally or on physical products.
CAN I USE MDD FILES FOR PHYSICAL TRANSFERS?
YES...YES...YES...
FILE FORMATS
WHAT FILE FORMATS DO YOU OFFER?
I offer SVG, DXF, AI, EPS, PNG, JPEG and JPEG (mirrored). Choose a design from the free section and you can test the file before making any purchases.
COMPATIBILITY
CAN I USE MDD FILES WITH SILHOUETTE OR CRICUT MACHINES?
Yes, if you are using Silhouette Studio Designer Edition or any other paid upgrade then you can use the SVG file, BUT if you are using Silhouette Studio Basic Edition (free edition) then you will need to use the DXF file. You can use the SVG file in Cricut Design Space. These file formats cannot be used in the Cricut Craft Room.
CUSTOM ORDERS
DOES MDD EXCEPT CUSTOM ORDERS?
You can always contact me, and I will be more than happy to see if I am available at that time to do custom work. However, I will not copy other designers work or design with licensed characters or any copyrighted material.
REFUND + EXCHANGE POLICY
Due to the electronic nature of digital downloads No Refunds will be given. However, if you have any problems with your order, please contact me.
CRICUT DESIGN SPACE ISSUES
WHY ARE THE LETTERS SCRAMBLED ON THE MAT?
NOT ALLOWED
WHAT CAN I NOT DO WITH MDD FILES?
It's very simple, you may NOT:
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